1. Who we are

microXpace develops biological technologies at the intersection of microbial ecology, immunology and nutrition. We are the data controller for the personal data described in this policy.

microXpace
Genopole Entreprises, Campus 3, 4 rue Pierre Fontaine
91058 Évry-Courcouronnes, France
Email: microXpacedeeptech@gmail.com

2. What personal data we collect

Enquiries sent through this website. When you use our enquiry form we collect your name, your email address, the subject of your enquiry, optional information about your dog (breed and age), your message, and the page you sent it from, together with the date and time.

Email correspondence. If you write to us directly, we process your contact details and the content of your message.

Newsletter. If you tick the newsletter box, we use your email address to send occasional updates about microXpace and NutryX®.

Technical data. Our hosting provider keeps standard server logs (IP address, browser type, requested page, time of the request) for security and troubleshooting.

Analytics. If you accept analytics cookies in our cookie banner, Google Analytics 4 collects information about how this website is used: the pages you view, the website you arrived from, an approximate location derived from a shortened IP address, and your device and browser type. Nothing is collected until you give your consent, and you can withdraw it at any time.

We do not collect special categories of personal data, and we do not use profiling or automated decision-making.

3. Why we use your data and on what legal basis

• To answer your enquiry and to take steps at your request before entering into a contract — Article 6(1)(b) and 6(1)(f) GDPR (our legitimate interest in responding to business enquiries).
• To send you updates, where you have ticked the newsletter box — Article 6(1)(a) GDPR (consent), which you can withdraw at any time.
• To keep this website secure and operational — Article 6(1)(f) GDPR.
• To measure how this website is used, where you have accepted analytics cookies — Article 6(1)(a) GDPR (consent), which you can withdraw at any time.

4. How long we keep it

• Enquiries and correspondence: up to three years after our last contact with you.
• Newsletter subscription: until you withdraw your consent.
• Server logs: as retained by our hosting provider, normally no longer than twelve months.
• Analytics data: kept in Google Analytics for no longer than fourteen months.

5. Who has access to your data

Your data are handled by microXpace staff who need them in order to answer your enquiry. We also use service providers who process data on our behalf:

• GoDaddy — website hosting, database and email delivery.
• Google Ireland Ltd — the typefaces used on this website are requested from Google Fonts, which means your IP address is transmitted to Google when a page loads.
• Google Ireland Ltd — Google Analytics 4, used only after you have accepted analytics cookies, to produce statistics about how this website is used.

Form submissions are also stored in this website’s database. We do not sell your personal data and we do not share it for advertising purposes.

6. Transfers outside the EU/EEA

Where a service provider processes personal data outside the EU/EEA, the transfer is covered by an adequacy decision or by the European Commission’s standard contractual clauses. Google may process analytics data in the United States on this basis.

7. Cookies

When you first visit this website you are asked to choose which cookies we may use.

• Functional cookies are always set. They are necessary for the website to work and to remember the cookie choice you made.
• Analytics cookies (Google Analytics 4) are set only if you accept them, and help us understand how the website is used.

We do not use advertising cookies and we do not share your data for advertising purposes.

You can change or withdraw your choice at any time on our Cookie Policy page, which also lists each cookie in detail.

8. Your rights

Under the GDPR you have the right to access your personal data and to have it rectified, erased, restricted or transferred, to object to its processing, and to withdraw your consent at any time. To exercise these rights, write to microXpacedeeptech@gmail.com.

You also have the right to lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

9. Changes to this policy

We may update this policy as the website develops, for example when new services are added. The date at the top of this page shows when it was last changed.

10. Contact

For any question about this policy or about how we handle your data, write to microXpacedeeptech@gmail.com.